Privacy policy

This Privacy Policy explains how SkyTrend (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

✅ 1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order, we collect:

Name
Email address
Phone number
Billing address
Shipping address

b) Payment Information

For prepaid orders:

UPI / Card / Netbanking details are processed securely by our payment partners
✅ We do not store or access your complete payment details.

c) Device Information

We automatically collect:

IP address
Browser type
Device type
Cookies
Pages viewed

This helps us improve website performance and user experience.

✅ 2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates
Provide customer support
Prevent fraud
Improve our website and services
Send promotional emails (only if you subscribe)

✅ 3. Sharing Your Information

We share information only with trusted partners:

Courier partners (for shipping your order)
Payment gateways (for processing secure payments)
Analytics tools (to improve website performance)

We never sell your personal information to third parties.

✅ 4. Cookies

We use cookies to:

Keep you logged in
Save your cart
Show personalized content
Improve browsing experience

You can disable cookies in your browser settings, but some features may not work properly.

✅ 5. Data Security

We use industry-standard security practices to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.