Terms of service

Welcome to SkyTrend. By using skytrend.in or placing an order with us, you agree to these Terms of Service. Please read them before placing an order.

1. About us

This website is operated by SkyTrend, Nashik, Maharashtra, India. In these terms, "we", "our" and "us" refer to SkyTrend, and "you" refers to the visitor or customer.

2. Eligibility

You must be at least 18 years old, or use the website under the supervision of a parent or guardian. By placing an order, you confirm that the information you give us is accurate and complete.

3. Products

We try to show product photos, colours, sizes and descriptions accurately. Colours may look slightly different on different screens.
Measurements in size charts may vary slightly (about ±1 inch) because products are handmade or made in batches.
Country of origin is mentioned on each product page.
We may change product details, prices or availability at any time.

4. Prices and payment

All product prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
Shipping is free on orders of ₹399 and above. Orders below ₹399 have a shipping charge of ₹117, shown at checkout.
We accept UPI, debit and credit cards, netbanking and wallets through Razorpay, and Cash on Delivery on most pincodes.
We are not responsible for payments declined or delayed by your bank or payment provider.

5. Order acceptance and cancellation

Your order is confirmed after payment is successful (for prepaid orders) or after COD verification, where needed. We may cancel an order if:

The address is incorrect or incomplete
The product is out of stock or unavailable
There is a pricing error on the website
The order looks fraudulent or high-risk
You do not respond to verification calls

If we cancel a prepaid order, the full amount is refunded. You can cancel your own order by contacting us before it is dispatched.

6. Shipping and delivery

Please see our Shipping Policy for shipping charges, tracking and delivery details. We are not responsible for delays caused by courier partners, festivals, weather or other events outside our control.

7. Returns and refunds

Returns and refunds are covered by our Refund & Return Policy. We accept returns only for damaged, defective, wrong or missing items, reported within 48 hours of delivery with an uncut box-opening video.

8. Use of the website

You agree not to use this website for any unlawful or fraudulent purpose, to upload viruses or harmful code, or to copy our content without permission. We may block access for anyone who misuses the website.

9. Intellectual property

The SkyTrend name, logo, website design and text are our property. You may not copy or reuse them without our written permission.

10. Limitation of liability

To the extent allowed by law, SkyTrend is not liable for indirect losses, misuse of products, or delays and failures caused by third parties such as couriers or payment providers. Our total liability for any order is limited to the amount you paid for that order.