Terms of service

Welcome to SkyTrend. By using our website and purchasing our products, you agree to the Terms & Conditions listed below. Please read them carefully before placing an order.

✅ 1. General

This website is operated by SkyTrend. Throughout the site, “we”, “our”, and “us” refer to SkyTrend.

By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

✅ 2. Eligibility

You must be:

  • At least 18 years old, or

  • Using the website under adult supervision

By placing an order, you confirm that all information provided is accurate and complete.

✅ 3. Product Information

We make every effort to display accurate product images, descriptions, and colors.
However:

  • Colors may vary slightly due to screen settings

  • Product dimensions may have slight measurement variations

SkyTrend reserves the right to modify product details at any time.

✅ 4. Pricing & Payments

  • All prices on our website are inclusive of taxes unless mentioned otherwise.

  • Payment options include UPI, Wallets, Debit/Credit Cards, Netbanking, and COD (where available).

  • Prices may change without prior notice.

We are not responsible for failed or declined payments by your bank/payment provider.

✅ 5. Order Acceptance

Your order is confirmed only after:

  • Payment is successfully processed (for prepaid orders)

  • COD verification (if required)

  • We accept the order and send an order confirmation

We reserve the right to cancel orders in cases of:

  • Incorrect/incomplete address

  • High-risk/fraud alerts

  • Unavailable/damaged stock

  • Unresponsive customer during verification

Full refunds will be issued for cancelled prepaid orders.

✅ 6. Shipping & Delivery

Please refer to our Shipping Policy for detailed information about:

  • Delivery timelines

  • Shipping charges

  • Tracking

  • Undelivered orders

SkyTrend is not responsible for delays caused by courier partners, festivals, weather, or operational issues.

✅ 7. Returns & Refunds

Returns and refunds are governed strictly by our Refund & Return Policy, which requires:

  • A mandatory uncut box-opening video, and

  • A return request raised within 2 days (48 hours) of delivery

Please read the Refund & Return Policy to understand all conditions before placing an order.

✅ 8. Prohibited Use

You may not use our website for:

  • Fraudulent or illegal activities

  • Harassment, abuse, or harm

  • Uploading viruses or malicious code

  • Violating copyright or trademarks

Any misuse can result in termination of your access.

✅ 9. Limitation of Liability

SkyTrend will not be liable for:

  • Damages caused by misuse of products

  • Losses due to courier delays

  • Third-party errors, payment failures, or service interruptions

Our liability is limited to the value of the order placed.

✅ 10. Intellectual Property

All content including logo, branding, product images, website design, and text belongs to SkyTrend and is protected under copyright laws.

Copying or unauthorized use is strictly prohibited.

✅ 11. Changes to Terms

We may revise or update these Terms at any time.
Changes will be posted here with an updated date.